Effective August 23, 2026
Terms for practical, authorized fleet use.
These terms govern business use of FleetCustody. A signed order form or service agreement controls if it conflicts with this public summary.
Authorized business use
FleetCustody is provided to organizations and their authorized administrators, employees, contractors, and drivers. Users must follow their organization's policies and all applicable laws.
Customer responsibilities
Customers are responsible for account administration, accurate fleet and location data, employee authorization, workplace notices, devices, connectivity, QR placement, and actions taken through their accounts.
Location and consent
Customers must provide any notices and obtain any permissions required for phone location collection. The current product records a one-time GPS stamp during a submitted checkout or return; it does not provide continuous or background tracking.
QR handling
Vehicle QR codes identify unique vehicle workflows and should remain with the assigned vehicle. Customers must report lost, copied, damaged, or misplaced labels so they can be disabled or replaced.
Acceptable use
Users may not bypass access controls, probe or disrupt the service, upload unlawful material, impersonate others, misuse personal information, reverse engineer protected components, or use FleetCustody for unauthorized surveillance.
Third-party services
The service may depend on hosting, database, authentication, mapping, device, camera, and app-distribution providers. Their availability and terms may affect some features.
Availability and changes
We may maintain, secure, improve, replace, or discontinue features. Beta, demo, and preview functions may change and must not be treated as production records.
Disclaimers and liability
FleetCustody supports operational recordkeeping but does not replace driver judgment, vehicle inspections, safety programs, dispatch control, legal records, or emergency services. Warranties, liability limits, and remedies are governed by the applicable service agreement and law.
Suspension, termination, and contact
Access may be suspended for security risk, unlawful use, nonpayment, or material breach. Upon termination, data handling follows the applicable agreement and law. Questions may be sent to hello@fleetcustody.com.